CompTIA A+

About the CompTIA A+ Certification:

A+ (A Plus) is an entry-level computer certification for PC computer service technicians. The exam is designed to certify the competency of entry-level PC computer service professionals in installing, maintaining, customizing, and operating personal computers. The A+ certification is sponsored by the Computing Technology Industry Association (CompTIA). CompTIA is a large trade group, founded in 1982 and made up of resellers, distributors, and manufacturers. It sets voluntary guidelines dealing with business ethics and professionalism, and is involved with many issues including product returns, warranty claims, and price protection.

Historically, A+ Certification was a lifetime certificate, but as of 2011, the A+ certificate must be renewed every three years by retaking the A+ test. Otherwise, certificate holders must pay a CEU (Continuing Education Units) fee to maintain certification.

The A+ exam contains situational, traditional, and identification types of questions. All of the questions are multiple choice, and there is only one correct answer for each question. The A+ exam is open to anybody, although it is designed to be taken by those with at least six months of job experience as service technicians.

Currently, A+ is the only major non-vendor-specific hardware certification available for IBM-compatible computer systems. Increasingly, many help desk positions as well as service centers are requiring A+ certification or similar experience as a basis for hiring.

Overview of new CompTIA A+ exams:

CompTIA 220-1001 is the first of two exams that covers networking, PC hardware and peripherals, troubleshooting, and etc. The new update focuses on the system memory in addition to storage devices such as SSDs. There is also a prominence on computer gaming systems. This test will also evaluate your knowledge across the scope of 3D printing. It is important to mention that the candidates should not expect a huge change in the overall concepts and design of the exam questions as it is more of an improved test than a rewritten one. In other words, the questions are tweaked here and there to accommodate the new update.

The CompTIA 220-1002 exam entails updates to the operating system aspects covering Windows 7, 8, and 10. The update also includes update limitations and end of life for older systems. The new test also features changes in various security topics, which gives the candidates the opportunity to demonstrate their knowledge and skills of modern cyber threat landscape. In a new version of this certification exam, there are two totally new topics that one will be evaluated on. One of the topics measures the knowledge and skills of regulatory compliance and operational procedures, which cover areas such as incident response and General Data Protection Regulation (GDPR). The second topic focuses on script basics Batch, Java, Virtual Basic, and Python. The students are required to study loops, integers, and strings. This exam is highly recommended for the professionals planning to move into the roles of a developer.

CompTIA A+ Core 1 (220-1001):

The Core 1 exam evaluates the required skills for the entry-level IT professionals. The candidates who pass the test will be equipped with the knowledge needed to configure, maintain, and install PCs, mobile devices, as well as software for users. They will know how to gather components based on the requirements of customers; understand the fundamentals of networking and security forensics; offer appropriate support for customers; apply troubleshooting skills; safely and accurately diagnose, resolve, and document general software and hardware issues; understand the fundamentals of scripting, desktop imaging, virtualization, and deployment. The 220-1001 certification exam is made up of about 90 performance-based and multiple-choice questions. The time allotted for the completion of the test is 90 minutes. The applicants are required to have a minimum work experience of 9 months working as an IT support specialist.

CompTIA A+ Core 2 (220-1002):

The Core 2 exam is also designed to measure the required skills for an entry-level IT specialist. Those individuals who pass this certification test will obtain the knowledge and skills necessary to assemble various components based on the requirements of customers; configure, maintain, and install PCs, software, and mobile devices for end users; apply troubleshooting skills; and understand the fundamentals of basics of scripting, desktop imaging, deployment, and virtualization, among others. Technically, the skills to be learnt in this exam are about the same as the Core 1 test cover but on a higher scale. The 220-1002 exam is made up of 90 questions. The candidates have a period of 90 minutes for the completion of the test. Before you attempt this A+ exam, CompTIA recommends that you have a minimum of 12-month experience working as an IT support specialist.

Course Overview

If you are getting ready for a career as an entry-level information technology (IT) professional or computer service technician, the CompTIA® A+® course is the first step in your preparation. The course will build on your existing user-level knowledge and experience with personal computer (PC) software and hardware to present fundamental skills and concepts that you will use on the job. In this course, you will acquire the essential skills and information you will need to install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on PCs, digital devices, and operating systems. This course provides the background knowledge and skills you will require to be a successful A+ technician. It can also assist you if you are preparing to take the CompTIA A+ certification examinations, 2016 objectives (exam numbers 220-901 and 220-902), in order to become a CompTIA A+ Certified Professional.

Who Should Attend

This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ 220-901 Certification Exam and the CompTIA 220-902 Certification Exam.

Course Objectives

“In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems. You will:

  • Identify the hardware components of personal computers and mobile digital devices.
  • Identify the basic components and functions of operating systems.
  • Identify networking and security fundamentals.
  • Identify the operational procedures that should be followed by professional PC technicians.
  • Install, configure, and troubleshoot display devices.
  • Install and configure peripheral components.
  • Manage system components.
  • Manage data storage.
  • Install and configure Microsoft Windows.
  • Optimize and maintain Microsoft Windows.
  • Work with other operating systems.
  • Identify the hardware and software requirements for client environment configurations.
  • Identify network technologies.
  • Install and configure networking capabilities.
  • Support mobile digital devices.
  • Support printers and multifunction devices.
  • Identify security threats, vulnerabilities, and controls.
  • Implement security controls.
  • Troubleshoot system-wide issues.

Course Outline:

1 – Hardware Fundamentals

2 – Managing System Components

3 – Managing Data Storage

4 – Supporting Display Devices

5 – Installing and Configuring Peripheral Components

6 – Customized Client Environments

7 – Supporting Printers and Multifunction Devices

8 – Networking Technologies

9 – Installing and Configuring Networking Capabilities

10 – Supporting Mobile Digital Devices

11 – Operating System Fundamentals

12 – Installing and Configuring Microsoft Windows

13 – Optimizing and Maintaining Microsoft Windows

14 – Working With Other Operating Systems

15 – Networking and Security Fundamentals

16 – Security Threats, Vulnerabilities, and Controls

17 – Implementing Security Controls

18 – Troubleshooting System-Wide Issues

19 – Safety and Operational Procedures